Our guarantee is simple....you'll love our gourmet food products or your money back.
There are just a few basic exclusions to our money-back guarantee:
Items must be ordered with an understanding of our shipping policies. You must use the shipping method we recommend to maintain product integrity in certain climates and for certain travel distances from our facility in Grand Rapids, Michigan.
Our money back guarantee does not apply to shipping charges, we'll refund the purchase price of your item.
We reserve the right to substitute items for out of stock items of like kind and quality.
Please contact us if you have any questions or concerns!